How to Check Your Domain Name Hosting and Update if needed to point to our new Website Hosting in Sydney
If your internet domain name (the name typed after the ‘www’ for your website) is NOT administered by Hostcake then when we move our Hosting environment from USA to Sydney on March 31st you will need to EITHER
update your Domain Hosting yourself so it points to the new Server OR
transfer your domain management to Hostcake so we can manage this for you leaving nothing at all for you to do!
To check if your domain name is ALREADY being administered by Hostcake all you need to do is a “Whois” Whois Lookup
Scroll DOWN the Whois page and enter your domain name (without the www bit). Enter the “Captcha” password and your Domain Details will be listed.
If the “Registrar Name” is listed as TPP Wholesale Pty Ltd then your domain name is ALREADY being administered by Hostcake which means you can sit back and relax!
If your “Registrar Name” is anything else however then you will need to decide how to update your Domain Hosting so it points to the new website location after March 31st.
Option A – Transfer Your Domain Management to Hostcake
The simplest and easiest option is to let us look after things for you and transfer your domain administration to Hostcake. To do that simply email firstname.lastname@example.org and supply us with:
- Your domain name (s).
- Your “Domain Password”. You can obtain your Domain Password by logging into your current Domain Host Provider’s Control Panel. An alternative and easier way to obtain your Domain Password if your domain ends in .com.au is to request your Domain Password to be supplied to you via email. Just click HERE to recover your .com.au domain password to obtain your Domain Password. If that link does not work go to this website address: http://admin.auda.org.au/password_recovery/blank_recover_password.faces
- Your current domain host Control Panel logon details. (the username and password) – (these are helpful as some domains are “locked” and we can not transfer them without firstly unlocking them)
- Your best telephone contact number and email address
Once we receive your details we will lodge a “Transfer Request” which will send an email to the email address registered with your Domain Name. You need to approve the Transfer Request and then typically within one or two days your Domain Name will migrate to our Administration System.
Option B – update your DNS records by yourself
Your domain host will provide your account details and their contact details on the annual invoice they send you for your Domain Name Registration. Contact them and tell them that at 6 PM on March 31st you need your “A Records” updated to the following:
www to point to 220.127.116.11
yourdomainname.com.au to point to 18.104.22.168
(where “yourdomainmame.com.au” will be your own internet domain name for your website)
Some domain hosts are happy to do this for you however many don’t offer such a service and expect you to do this on your own. You can of course take up Option A (above) and let us handle this for you instead.
Please email Hostcake at email@example.com